Regular client (PHN)
Glossary Item Attributes
Identifying and definitional attributes | |
Metadata item type: | Glossary Item |
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METEOR identifier: | 729962 |
Registration status: | Health!, Recorded 05/01/2021 |
Definition: | For the Australian Government's Practice Incentives Program (PIP) Quality Improvement (QI) Incentive program, a regular client is defined as a client (patient) who has visited a particular primary health care provider three or more times in the last two years. This includes clients who have had more than one visit with a provider in a day, or who have seen multiple providers in a practice in a day. Visits should only be considered as such if they are eligible for an MBS rebate. Non-clinical events, such as administration and patient notification activities, should not be counted as visits for the purposes of this rule. Deceased patients are to be excluded. |
Context: | Primary health care. |
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