National Healthcare Agreement: PI 58-Patient satisfaction/experience, 2011
Indicator Attributes
Identifying and definitional attributes | |
Metadata item type: | Indicator |
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Indicator type: | Progress measure |
Short name: | PI 58-Patient satisfaction/experience, 2011 |
METEOR identifier: | 402446 |
Registration status: | Health!, Superseded 31/10/2011 |
Description: | Nationally comparative information that indicates levels of patient satisfaction around key aspects of the care they received |
Indicator set: | National Healthcare Agreement (2011) Health!, Superseded 31/10/2011 |
Outcome area: | Patient Experience Health!, Standard 07/07/2010 |
Data quality statement: | National Healthcare Agreement: PI 58: Patient experience/satisfaction, 2011 QS Health!, Superseded 04/12/2012 |
Collection and usage attributes | |
Population group age from: | 15 years |
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Computation description: | Population is limited to persons aged 15 years and over. Analysis by remoteness and SEIFA Index of Relative Socioeconomic Disadvantage (IRSD) is based on usual residence of person. Presented as a percentage. |
Computation: | 100 x (Numerator ÷ Denominator) calculated separately for each of a), b), c) and d) below. |
Numerator: | a) Number of persons who received a prescription for medication from a GP in the last 12 months where the GP provided reasons for giving the most recent prescription. b) Number of persons who had a pathology or imaging test in the last 12 months where the referring health professional explained the reasons for most recent test. c) Number of persons who saw a GP (for their own health) in the last 12 months who waited longer than felt acceptable to get an appointment. d) Number of persons who were referred to a medical specialist by a GP in the last 12 months who waited longer than they felt acceptable to get an appointment. |
Numerator data elements: | |
Denominator: | a) Total number of persons who received a prescription for medication from a GP in the last 12 months. b) Total number of persons who were referred to their most recent pathology and/or imaging test by a health professional. c) Total number of persons who saw a GP (for their own health) in the last 12 months, excluding persons who were interviewed by proxy. d) Total number of persons who were referred to a medical specialist by a GP in the last 12 months, excluding persons who were interviewed by proxy. |
Denominator data elements: | |
Disaggregation: | 2009—State and territory by a), b), c) and d) 2009—Nationally, by a), b), c) and d), by:
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Disaggregation data elements: | |
Comments: | Pathology and imaging tests exclude those had while in hospital. Most recent data available for 2011 CRC baseline report: 2009 |
Representational attributes | |
Representation class: | Percentage |
Data type: | Real |
Unit of measure: | Person |
Indicator conceptual framework | |
Framework and dimensions: | Responsiveness |
Data source attributes | |
Data sources: | |
Accountability attributes | |
Reporting requirements: | National Healthcare Agreement |
Organisation responsible for providing data: | Australian Bureau of Statistics |
Further data development / collection required: | Specification: Interim |
Relational attributes | |
Related metadata references: | Supersedes National Healthcare Agreement: P58-Patient satisfaction/experience, 2010 Health!, Superseded 08/06/2011 Has been superseded by National Healthcare Agreement: PI 58-Patient satisfaction/experience, 2012 Health!, Superseded 25/06/2013 See also National Healthcare Agreement: PI 14-Waiting times for GPs, 2011 Health!, Superseded 30/10/2011 See also National Healthcare Agreement: PI 15-Waiting times for public dentistry, 2011 Health!, Superseded 30/10/2011 See also National Healthcare Agreement: PI 16-People deferring access to GPs, medical specialists or prescribed medications due to cost, 2011 Health!, Superseded 30/10/2011 See also National Healthcare Agreement: PI 34-Waiting times for elective surgery, 2011 Health!, Superseded 31/10/2011 |