Identifying and definitional attributes | |
Metadata item type: | Data Element Concept |
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METEOR identifier: | 689396 |
Registration status: | Homelessness, Standard 10/08/2018 |
Definition: | An indicator of whether or not a current (at the time of recording) case management plan has been developed for the client. |
Client—case management plan indicator
Data Element Concept Attributes
Object Class attributes
Identifying and definitional attributes
Object class: | Client |
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Definition: | A person, group or organisation eligible to receive services either directly or indirectly from an agency. |
Context: | Agencies may provide assistance to individual persons, groups of persons (e.g. support groups) or to other organisations. All of these may be considered clients of an agency. Specific data collections may circumscribe the Type of clients that are included in the collection. The definition of a 'client' may also be circumscribed by the definition of 'assistance'. What is included as 'assistance' may depend on what activities are considered important enough to warrant separate recording and reporting of the nature and/or amount of the assistance provided to a person. For example, an agency worker answering a telephone call from an anonymous member of the public seeking some basic information (e.g. a phone number for someone) would not usually consider that this interaction constituted assistance of sufficient importance to warrant recording that person as a 'client'. Furthermore, what constitutes 'assistance' may be influenced by the type of assistance the agency was established to provide. In the above example, the agency in question was funded specifically to provide telephone advice, and referral information, to members of the public or specific sub-groups of the public. The agency may have a policy that all persons telephoning the agency for information are classified as clients, albeit anonymous clients. The level of support or the amount of support given to a person by an agency can also be used to define them as a client or not. For example in homelessness collections, clients are defined by either taking up an amount of time of an agency; being accommodated by an agency; or by entering an ongoing support relationship with an agency. |
Specialisation of: | Person/group of persons |
Source and reference attributes | |
Submitting organisation: | Australian Institute of Health and Welfare |
Property attributes
Identifying and definitional attributes
Property: | Case management plan indicator |
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Definition: | An indicator of the extent to which a case management plan has been implemented in the provision of a service. |
Property group: | Service provision event |
Source and reference attributes | |
Submitting organisation: | Australian Institute of Health and Welfare |
Data element concept attributes
Source and reference attributes | |
Submitting organisation: | Australian Institute of Health and Welfare. |
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Relational attributes
Related metadata references: | Supersedes Client—case management plan indicator Community Services (retired), Standard 01/03/2005 Homelessness, Superseded 10/08/2018 Housing assistance, Standard 23/08/2010 |
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Data Elements implementing this Data Element Concept: | Client—case management plan indicator, yes/no code N Homelessness, Standard 10/08/2018 |