The data relate to the performance of Employment Services that are primarily delivered to job seekers by organisations that are contracted by DEEWR. Several changes to service delivery models for Employment Services occurred in 2009 and 2010: - In July 2009 Job Services Australia replaced Job Network as the primary
model for assisting job seekers, and a range of new programs and services for Indigenous job seekers were introduced through the Reformed Indigenous Employment Program
- In March 2010, Disability Employment Services replaced Disability
Employment Network and Vocational Rehabilitation Services as the primary employment service for People with Disability.
This year’s (September 2010) data are the first to reflect performance for these new delivery models. Given these changes to service delivery models, data for this year are not directly comparable with data for previous years. The data were supplied by DEEWR. Data for the performance measure are collected through DEEWR’s PPM survey. The PPM survey is used by DEEWR to measure the performance of employment services in terms of job seekers achieving post-assistance employment and education/training outcomes. Job seekers participate in the survey approximately three months after participating in employment services. The survey continues on an ongoing basis with a new group of job seekers selected for inclusion in the survey every two weeks. The survey uses a three stage process. A mail-based 'initial' survey is sent to job seekers around eight weeks after they become in-scope to have their outcome measured. If the job seeker does not respond to the initial mail-based survey within three weeks, they will be sent a mail-based ‘reminder' survey. If after three weeks following they still have not responded, then a telephone follow-up contact is attempted (over a two week period). The data were collected by DEEWR as the Department is responsible for the management of Commonwealth funded employment services. The data were collected in accordance with the provisions of the Privacy Act 1988. Data collected through the PPM survey are confidential, with access to unit record results restricted to staff members on a need to know basis. Further, this is guaranteed by the: - secure storage of the data
- use of the data for research and evaluation purposes only.
Participation in the survey is voluntary. If errors are identified in published data it is updated with the correct data at the earliest possible time. |